Missed payments? Cancellations? We’ve got you.

Say hello to PF Insights FY25: Smarter Debtor Management – our first ever report giving
you practical insights and tips to help keep payments under control and deliver an even more
premium experience to your clients.

Why is this useful?

Understanding payment behaviour isn’t just about admin – it helps us act fast, get better
outcomes for clients and build premium partnerships that last.

Across Australia, B2B payment defaults are on the rise, and are one of the strongest early
warning signs of financial distress.

What’s inside?

• Trends that matter: See which industries are missing payments and why
• Actionable tips: Quick ways to reduce cancellations and shortfalls
• Results you can see: What we’ve done in the past year to reduce
  cancellations by 14%

Payment defaults are a warning sign, not a disaster. PF Insights gives you the tools to
act fast and help clients get back on track.